Privacy policy

Welcome to Marami Jewelry! We value your trust and are committed to providing you with a seamless shopping experience. Please review the following privacy and policy guidelines carefully.

1. No Exchange or Return After 7 Days

At Marami Jewelry, we prioritize quality and customer satisfaction. However, we have a strict policy regarding returns and exchanges:

Products can only be exchanged or returned within 7 days from the date of purchase.

After 7 days, no exchange or return requests will be accepted under any circumstances.

2. Communicate Issues Within the Time Frame

If you encounter any issues or concerns with your purchase, we encourage you to contact us immediately within the 7-day window. Our team will assist you to resolve your concerns promptly.

For inquiries, please reach out to us.

Be prepared to provide your order details and any supporting information (e.g., photos of the product).

3. Additional Information

We reserve the right to inspect all returned products to ensure they meet the return eligibility criteria. Items that are worn, altered, or not in their original condition may not qualify for exchange or return.

4. Customized Orders

All our products are customized. Orders typically take 10 days or more to process, depending on the design complexity. Thank you for your patience and understanding.

Your satisfaction is important to us, and we are here to address any concerns you may have within the specified time frame. Thank you for choosing Marami Jewelry.

For further details, feel free to contact our support team.